XO PRODUCTS ARE BACKED WITH OUR UNIQUE 90 DAY “LOVE IT OR LEAVE IT” GUARANTEE. THAT IS YOUR ASSURANCE YOU CAN NEVER GO WRONG CHOOSING XO.
(see XO Outdoor Kitchen exception below*)
VENTILATION LIMITED WARRANTIES
Our Performance Collection hoods (XOA & XOE models) are designed to put XO performance and quality within reach for smaller kitchen projects. These hoods are covered by a 1 Year Parts and Labor Warranty.
We back up what we sell. All of our Fabriano Collection, Italian-made Pro Ventilation hoods are backed by our in-home 2 Year Parts and Labor Warranty.
The XOMA damper systems are covered by a 5 Year Warranty.
UNDER COUNTER LIMITED WARRANTIES
XO Under Counter Refrigeration units are covered by our in-home 2 Year Parts and Labor Warranty
XO Under Counter Refrigeration units have a 5 Year Parts only Compressor Warranty
OUTDOOR KITCHEN LIMITED WARRANTIES
BUMPER TO BUMPER IN HOME WARRANTY
For a period of one (1) year from the original date of purchase, Xo will replace or repair parts found to be defective at no cost to the original purchaser. This includes the cost of shipping replacement parts and, where necessary, service labor at prevailing local rates by a XO authorized service person. Service will be provided during normal business hours and must be authorized in advance by XO.
2 YEAR ALL PARTS WARRANTY
All grill components and the XO Infrared burner are warranted to be free from defects in material and workmanship, when subjected to normal domestic use and maintenance, for a period of two (2) years from the original date of purchase. This warranty is limited to the replacement of the defective parts, with the consumer paying all labor costs.
5 YEAR PARTS WARRANTY
The following grill parts are warranted to be free from defects in material and workmanship, when subjected to normal domestic use and maintenance, for a period of five (5) years from the original date of purchase; warming racks, spit rods, briquette trays, manifolds and gas valves. This warranty is limited to the replacement of the defective parts, with the owner paying a processing fee and all other costs including labor.
LIMITED LIFETIME WARRANTY
The stainless steel grill body, stainless steel cast grill burners, cooking grates, and rotisserie infrared burner are warranted to be free from defects in material and workmanship when subjected to normal domestic use and maintenance for the lifetime of the original purchaser. This warranty excludes surface corrosion, scratches, and discoloration which may occur during normal use. This warranty is limited to the replacement of the defective parts, with the owner paying a processing fee and all other costs including labor. Failure to perform required maintenance will void this warranty.
*XO OUTDOOR KITCHEN PRODUCTS which have been cooked on may not be returned under the 90 Day Love It or Leave It Guarantee.
DISPOSER LIMITED WARRANTIES
XO Disposers are covered by our in-home Limited Warranty for parts and labor for the length of time shown below
ALL 1/2 HP Models
ALL 3/4 HP Models
ALL 1 HP Models
All warranties apply to the original purchaser for units in the original private residence where they were installed. Does not apply to commercial or common area use. Please consult the full warranty for each product for complete details.
Warranties apply to defects in material and workmanship only. Not covered are damages resulting from misuse, improper installation, shipping or similar conditions outside our control. Consumables such as carbon filters, light bulbs, etc are not covered.
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